To better protect the privacy and security of your personal information, we are improving the way you login to your online banking information. After entering your Login ID, please select the GO button. You will be prompted to enter your password on the following page. If this is the first time you have logged in since we have introduced these new security features, you will be asked to complete a brief, one-time enrollment. For more information, please visit the Online Banking Help center.
If you have lost your debit card, call the bank immediately - Carthage: 217-357-3151, Hamilton: 217-847-3341, or Augusta 217-392-2151. We can tell you where the last transaction was and possibly help you remember where to look. It is important to report it immediately because anyone can use it as a Mastercard. Also, once we 'stop', or in banking terms; 'hot-card' your card, it cannot be reversed.
If it is after banking hours, call 1-800-383-8000 (Shazam). They will take your information 24 hours a day, 7 days a week.
Then please call the bank as soon as possible so we can order you a new card. It will take approximately a week for you to get your new card.
If you need something in the meantime, we can issue you an ATM card immediately.
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